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The Rug Experts by name & by nature.

A family-run business with over 75 years of experience in rug cleaning and rug care.

The Rug Experts provide professional rug cleaning and rug maintenance services backed by generations of knowledge.

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Rug Cleaning

The wealth of knowledge and expertise our team possesses extends across generations, dating back to the origins of the carpet cleaning industry in Turkey. This deep-rooted experience assures you that your rug is in the most capable hands.

Restoration

Rug repairs and restoration ought to be entrusted to experienced craftsmen—individuals who have not only studied the traditional methods but also have honed their skills through many years of implementing these intricate processes.

Rug Hand Wash

Hand-washing a rug is a meticulous process that, when executed properly, can restore your rug or carpet to a state nearing its original splendor. This task is an art form rather than a mechanical process and should be entrusted exclusively to experts skilled in avoiding any damage to your rug.

A Professional Art, Passed Through The Generations

For the delicate tasks of rug repairs and cleaning, it is essential to rely on artisans who have spent years perfecting their craft.

Our Cleaning Processes Are Steeped In Historical Best Practices

1

Consultation

We begin by assessing the fibres and dyes of your rug to recommend the most suitable cleaning options tailored to its specific needs.
2

Dusting, Washing & Drying

Our process starts with the gentle removal of dry, heavy soil and sediment deeply embedded in the rug fibres. We then select the most appropriate washing method for your rug, immersing it in a specialised bath for thorough cleaning. Following the wash, your rug is delicately spun in a custom-designed machine to efficiently remove excess water.
3

Grooming

To ensure optimal drying, we meticulously comb the fringes and fluff out the fibres, preserving the rug’s integrity and appearance.

We are experts in cleaning & repairing all rug and kilim styles & makes.

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Our Amazing Clients

We pride ourselves on attentively listening to our clients’ needs, making us the preferred specialists in rug cleaning and repairs throughout Sydney.

The Beautiful World of Hand Made Rugs

Our showroom in Earlwood showcases an array of the world’s most breathtaking rugs. In addition, it features handcrafted silk, wool, and cotton pieces from Turkey and Moldova. Each piece is intricately woven with its own unique story and design.

Furthermore, our collection spans from modern and traditional to antique rugs, including special collection pieces. We are confident that among these treasures, you’ll find a rug to cherish.

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Frequently Asked Questions

The Rug Experts answers questions about home rug maintenance & choosing a rug cleaning specialist.

How often should a rug be cleaned?

This depends on the rug’s location and how the space is used. High-traffic areas need the most frequent deep cleaning and protection. These include hallways, entrances, and open-plan living spaces where cooking, eating, and drinking take place. As a result, we recommend cleaning these rugs every year.

How do i remember when i should clean my rug?

Set an anniversary date for your rug’s clean.

That may be the 1st day of Spring, or the first week of the year. Whatever date / day of the year that suits you and your household.

We can also help you schedule a clean by having an alert in our database for you. You will then receive an SMS or an email from us, and we can come and pick up and drop your rug back to you, clean and fresh.

How long does a rug cleaning service take?

Usually, your rug will be in our care for 3 to 5 days.

However, this timing can change depending on the rug.

For example, size, thickness, weather, and workload can affect drying time.

Therefore, please ask us for timing when you request a quote.

When should i clean a rug myself?

First, small spills and light soiling can often be blotted before they become stains.

However, red wine, coffee, tea, and soft drinks can be more challenging.

As a result, these spills may require specialist rug cleaning.

In addition, superficial dirt can usually be vacuumed out.

For best results, vacuum your rug regularly.

When should i go to a specialist rug cleaner?

First, rugs with heavy staining need professional care.

This includes ingrained dirt, water damage, mould, urine, and bad smells.

As a result, these issues often require a professional rug cleaning service.

However, using the wrong products or methods can cause further damage.

In addition, incorrect cleaning may lead to recurring odours.

First, you can find more answers on our rug cleaning questions page.

In addition, this page covers common rug care, cleaning, and maintenance topics.

Click here to view more frequently asked questions from The Rug Experts.

"These beautiful carpets woven with different designs and colours encompass a piece of history and culture."

– Ali Boge, Founder & Managing Director

Insurance Claims

Rug Cleaning and Insurance Claims

First, we work with leading insurance companies across Australia.

Our team provides seamless support for rug-related insurance claims.

In addition, we can help with rug cleaning, rug restoration, and rug valuations.

As a result, the claims process becomes easier and more reliable for our customers.

Finally, we make sure your rugs receive the care and attention they deserve.

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EXPERTS IN CLEANING & REPAIRING ALL RUG AND KILIM STYLES & MAKES

Our cleaning processes are steeped in historical best practices.

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