What Our Customers Are Saying

Dear Ali and Team,

A short note to thank you for the wonderful job you did on our two carpets.
They have been revived beautifully and even the melted wax, which was so noticeable on the larger rug, is now difficult to see.

Nicole, Rose Bay, Sydney

Hi Ali,

I’ve been getting our Handmade Turkish Rug cleaned with you at the Rug Experts for many years,  You do an excellent job.  Thank you.  I also appreciate the picking up and delivery.

Anita, Sydney

Dear Mr Borge,

It is wonderful news that your experts have completed and restored our Turkish Silk Prayer Rug. We always knew it was special, but now you have waved your magic, it will be even more special for us!

I actually found the original label. Mum and Dad bought it from Persian Carpet Distributors, Pacific Highway, North Sydney.

I enclose my cheque for the rest of the cost. Call me when it is ready to come home  and I will arrange for its travels.

I hope to one day come up and call in to see you and your lovely staff!


Susan & Eunice, Lake Conjola, NSW

The Rug Experts understand Oriental rugs and are very knowledgeable about rug cleaning. Bekir clearly explained the process to me when he collected our two valuable rugs that belonged to my late mother.

Very friendly and prompt service and pick up and delivery. They did a great job. I highly recommend The Rug Experts for precious rugs that require delicate and expert cleaning. I should add this recommendation was volunteered and not solicited from me.

Ted, Bellevue Hill NSW

Thank you so much Ali, you did a beautiful job. I am happy with your service and will bring my other rugs for washing on Saturday.

Carolan, Earlwood NSW

Hi Bekir,

Thank you for cleaning the rugs. You have done a great job, professional, quick, expert and reasonably priced. I am very happy that you put this on your website and would have no hesitation in recommending your business or using you again.


Dr Linda Dayan, Watsons Bay NSW

Hi Ali and Bekir,

I just wanted to drop you a note to thank you for your wonderful work on our rugs. We have now had you cut 3 of our rugs and all three have been perfect! Many thanks for also cleaning our antique rug. I was worried about how it would come back, but you have taken particular care and have done a sensational job in bringing it back to life. And thanks for helping get the rugs back in position when you returned them. Your personal, friendly and reliable service is hugely appreciated.

Warm regards

Chris and Suzanne, Middle Cove NSW

Hi Bekir,

I wanted to thank you and your team for cleaning our shag rug. It came up a lot better than the other times we have had it machine washed and we will definitely be using your services again.

Thanks again

Georgia, Redfern NSW

Thanks Ali – you and your son are great blokes and excellent in your trade.

Justin, Darlinghurst NSW

We had our rug hand-cleaned and 10cm cut off to fit our new space, with The Rug Experts. Their personalized service was exceptional in every way.
From pick-up and delivery at times that suited us, to knowledgeable and beautiful workmanship. You can feel the love, great family business!

Thanks Bekir.

Kate & Olivier, East Redfern NSW

Dear Ali,

This is just a note to thank you and your staff for the wonderful job you did on my rugs, they are very special to me and I wanted them cleaned properly. Many thanks also for delivering them to my apartment.

With kind regards

Jeraldine, Taree NSW

Thank you for doing a great job – Cheers

Michele, Darling Point NSW